What is a “delegate account”? The collaborator uses their own SiteGround login (no password sharing). Access can be limited to specific sites or roles. You can revoke or modify access any time.

To delegate access on a SiteGround account (for example, to a developer, designer, or marketing consultant), the client can follow a few simple steps in their SiteGround Client Area. Here’s a clear explanation you can share with them.

1. Log in to SiteGround

Go to siteground.com and log in using your usual credentials. Once logged in, you’ll be in your Client Area.[1][2]

2. Open the “Manage Users” section

Click on your profile icon (top right) and select Manage Users, or alternatively, open Websites from the top navigation and choose the website you want to share access to.[3][1]

3. Add a New User (Collaborator)

Click Add New User. A pop-up window will appear.[4][3]

Select the Collaborator option if the person needs access to the website tools (for editing, backups, etc.).

Select Client if you want to give white-labeled access to Site Tools without SiteGround branding.[5]

4. Enter the Delegate’s Details

Type the person’s name and email address (eg. clientcare@web321.co). SiteGround will use this to create or link their SiteGround profile.[2][6]

5. Set Access Permissions

Choose the website(s) to which you want them to have access and specify their permission level — e.g., website management, file access, or support request permissions.[7][2]

6. Send the Invitation

Click Add User or Send Invitation. The recipient will receive an email from SiteGround with a link to accept and join your account as a collaborator.[8][3]

What Happens Next

The collaborator will log in using their own SiteGround account (they do not use your login credentials). They will have access only to the sections and websites you selected.

Delegating access this way is safe and professional because:

This is the recommended way to securely allow your developer or consultant to manage your SiteGround account.

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You can edit or remove their access at any time by returning to Manage Users in your Client Area.[9][2]

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