KB Category: Concepts

[et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_post_title meta=”off” featured_image=”off” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][/et_pb_post_title][et_pb_text _builder_version=”4.25.1″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]Website Management is a combination of anticipating problems, good housekeeping and reacting to emerging issues. Sometimes people speak of “Website Support” or “WordPress Support” and it’s effectively the same thing.
An out-of-date website is in danger of losing significant opportunities, new leads, and your reputation.
Common requirements of Website management:

• Domain name registration & renewals
• Managed hosting, optimized for WordPress
• Free SSL implementation – ensures secure transmission of data to your site
• Daily backups, stored securely offsite for 90 days
• Site uptime monitoring
• Emergency site recovery
• Email tech support help desk
• Update Core Software
• Update Plugins
• Fix compatibility issues
• Monitor Uptime
• Fix malware/hacking issues
• Perform security audits
• Unlimited small (30-minute) tasks, including:
  • Posting new site content (provided by you)
  • Adding & changing images
  • Simple image editing (e.g. crop, resize, compress)
  • Adding & updating products
  • Style tweaks & additions
  • Site menu changes
  • Creating new user roles & setting permissions
  • Adding & deleting users
  • Adding widgets
  • Installing & configuring plugins
  • Creating simple forms
• Privacy Policy & Terms of Service pages that automatically update when laws change

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