Good news, Fort St. James
We take care of websites. You take care of business.
WordPress Support in Fort St. James, BC
Is it time for a new WordPress Support company?
We have been working with WordPress since 2009. We built Web321 as a dedicated system to support WordPress website owners. We offer a long list of services to our Web321 WordPress support clients. Are you having problems with your current service provider? Is it time for a change to a new web designer?
- Billing irregularities
- Unable to reach them by phone
- Unable to reach them by email
- Long delays to resolution
- Communication problems (ie. the offshore talent don’t understand you).
- Poor website performance
- Poor results from your web marketing
We can help. We are able to get your web property straightened out.
Consumers have shifted online at record speed. More than ever before, your website is the foundation of your business outreach – and its health, freshness and effectiveness are crucial to your success.
People visit your website to learn about your services, products, opening hours and location. They reach out to you through your contact forms, email and direct messages.
If your website isn’t working properly or is out of date, you’re in danger of losing significant opportunities, new leads and sales, so keeping your website in good working order is critical. You need a turnkey, low-stress way to keep your website going strong.
That’s what we do.
Web321 WordPress Maintenance Plan
Our people are among the best developers in WordPress. Our developers know content management inside and out. They take that expertise into WordPress with solid, winning solutions to deliver an industry leading suite of website services.
WordPress maintenance may not be glamorous, but it’s necessary to keep your website in good shape. We troubleshoot errors, clean up unnecessary files, keep working on your load times remain fast, and do much more to keep your website in good working order.
Everything you need to keep your website awesome: we can do it. Sign up today.
Domain Registration, Hosting and Backups
We’ll help you get your domain registration, hosting and site backups in place, as well as monitoring your site uptime and restoring it quickly if it goes down.
Domain name registration & renewals
Managed hosting, optimized for WordPress
Free SSL implementation – ensures secure transmission of data to your site
Daily backups, stored securely offsite for 90 days
Site uptime monitoring
Emergency site recovery
Unlimited Content Updates & Tech Support
Site problems? Need content updates? Our email support desk is here to help. Plus we help keep you compliant with dynamic Terms of Service and Privacy Policy pages.
Email tech support help desk
Unlimited small (30-minute) tasks, including:
- Posting new site content (provided by you)
- Adding & changing images
- Simple image editing (e.g. crop, resize, compress)
- Adding & updating products
- Style tweaks & additions
- Site menu changes
- Creating new user roles & setting permissions
- Adding & deleting users
- Adding widgets
- Installing & configuring plugins
- Creating simple forms
Privacy Policy & Terms of Service pages that automatically update when laws change
Security Updates & Monitoring
The web can be a dangerous place for an unprotected website. Keep hackers, scammers and spammers at bay with our suite of security measures.
Weekly core, theme & plugin updates
“Visual Validator” WordPress updates – if something changes unexpectedly on your site during the update, we can catch it and roll it back
Daily security scans
Deep malware detection
Rapid malware cleanup
Powerful firewall protection
Premium Plugins, Themes & Stock Assets
Our maintenance plan saves you money by giving you access to a host of premium site content at no extra cost, including stock images & video, site themes, and WordPress plugins for extended site functionality.
Gravity Forms Elite form builder
Smush Pro image optimizer
Termageddon privacy policy and TOS generator
Divi theme from Elegant Themes
Divi.Express Divi template library
Envato Elements stock asset library
Advanced Custom Fields field customizer
Toolset Types custom post type creator
WP All Import & WP All Export data importer/exporter
Duplicator Pro site duplicator
New premium content added regularly
Weekly Website Reports
Ever wonder what goes on behind the scenes of your website? We solve that mystery by sending you regular, informative updates on your website’s health and performance. See here for an example report.
Your weekly report shows you:
Core, theme & plugin updates
Site backups
Security & malware scans
Website uptime
Site speed & performance
Search engine optimization & traffic analytics
Keyword tracking
WooCommerce sales
A log of other tasks we performed for you
Search Engine Optimization & Performance Management
Launching your website without making it attractive to Google is like opening a new store in the middle of the woods – it may be amazing but how will anyone find it? That’s why all the sites in our care get the on-page SEO & performance optimization that Google’s algorithms love to reward.
Google Analytics setup & reporting
Google Page Speed setup & reporting
Google Search Console setup
Keyword tracking for up to 100 chosen keywords
Ongoing SEO & site speed optimization as needed, including:
- Admin panel SEO
- Adding provided SEO values to pages, posts, and taxonomies
- Installing & activating SEO plugins (e.g. Yoast)
- Adding tracking codes to a site
- Adding tracking codes to pages (e.g. WooCommerce)
Web321 WordPress Maintenance
We’ve got you covered: