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We take care of websites. You take care of business.

WordPress Support in Sooke, BC

Is it time for a new WordPress Support company?

We have been working with WordPress since 2009. We built Web321 as a dedicated system to support WordPress website owners. We offer a long list of services to our Web321 WordPress support clients. Are you having problems with your current service provider? Is it time for a change to a new web designer?

  • Billing irregularities
  • Unable to reach them by phone
  • Unable to reach them by email
  • Long delays to resolution
  • Communication problems (ie. the offshore talent don’t understand you).
  • Poor website performance
  • Poor results from your web marketing

We can help. We are able to get your web property straightened out.

Consumers have shifted online at record speed. More than ever before, your website is the foundation of your business outreach – and its health, freshness and effectiveness are crucial to your success.

People visit your website to learn about your services, products, opening hours and location. They reach out to you through your contact forms, email and direct messages.

If your website isn’t working properly or is out of date, you’re in danger of losing significant opportunities, new leads and sales, so keeping your website in good working order is critical. You need a turnkey, low-stress way to keep your website going strong.

That’s what we do.

Web321 WordPress Maintenance Plan

Our people are among the best developers in WordPress. Our developers know content management inside and out. They take that expertise into WordPress with solid, winning solutions to deliver an industry leading suite of website services.

WordPress maintenance may not be glamorous, but it’s necessary to keep your website in good shape. We troubleshoot errors, clean up unnecessary files, keep working on your load times remain fast, and do much more to keep your website in good working order.

Everything you need to keep your website awesome: we can do it. Sign up today.

Domain Registration, Hosting and Backups

We’ll help you get your domain registration, hosting and site backups in place, as well as monitoring your site uptime and restoring it quickly if it goes down.

Domain name registration & renewals

Managed hosting, optimized for WordPress

Free SSL implementation – ensures secure transmission of data to your site

Daily backups, stored securely offsite for 90 days

Site uptime monitoring

Emergency site recovery

Unlimited Content Updates & Tech Support

Site problems? Need content updates? Our email support desk is here to help. Plus we help keep you compliant with dynamic Terms of Service and Privacy Policy pages.

Email tech support help desk

Unlimited small (30-minute) tasks, including:

  • Posting new site content (provided by you)
  • Adding & changing images
  • Simple image editing (e.g. crop, resize, compress)
  • Adding & updating products
  • Style tweaks & additions
  • Site menu changes
  • Creating new user roles & setting permissions
  • Adding & deleting users
  • Adding widgets
  • Installing & configuring plugins
  • Creating simple forms

Privacy Policy & Terms of Service pages that automatically update when laws change

Security Updates & Monitoring

The web can be a dangerous place for an unprotected website. Keep hackers, scammers and spammers at bay with our suite of security measures.

Weekly core, theme & plugin updates

“Visual Validator” WordPress updates – if something changes unexpectedly on your site during the update, we can catch it and roll it back

Daily security scans

Deep malware detection

Rapid malware cleanup

Powerful firewall protection

Premium Plugins, Themes & Stock Assets

Our maintenance plan saves you money by giving you access to a host of premium site content at no extra cost, including stock images & video, site themes, and WordPress plugins for extended site functionality.

Gravity Forms Elite form builder

Smush Pro image optimizer

Termageddon privacy policy and TOS generator

Divi theme from Elegant Themes

Divi.Express Divi template library

Envato Elements stock asset library

Advanced Custom Fields field customizer

Toolset Types custom post type creator

WP All Import & WP All Export data importer/exporter

Duplicator Pro site duplicator

New premium content added regularly

Weekly Website Reports

Ever wonder what goes on behind the scenes of your website? We solve that mystery by sending you regular, informative updates on your website’s health and performance. See here for an example report.

Your weekly report shows you:

Core, theme & plugin updates

Site backups

Security & malware scans

Website uptime

Site speed & performance

Search engine optimization & traffic analytics

Keyword tracking

WooCommerce sales

A log of other tasks we performed for you

Search Engine Optimization & Performance Management

Launching your website without making it attractive to Google is like opening a new store in the middle of the woods – it may be amazing but how will anyone find it? That’s why all the sites in our care get the on-page SEO & performance optimization that Google’s algorithms love to reward.

Google Analytics setup & reporting

Google Page Speed setup & reporting

Keyword tracking for up to 100 chosen keywords

Ongoing SEO & site speed optimization as needed, including:

  • Admin panel SEO
  • Adding provided SEO values to pages, posts, and taxonomies
  • Installing & activating SEO plugins (e.g. Yoast)
  • Adding tracking codes to a site
  • Adding tracking codes to pages (e.g. WooCommerce)
Summary
Article Name
Why Is Website Maintenance Important?
Description
WordPress sites gets hacked every day. Some easy to follow steps can keep a website safe.
Author
Publisher Name
Wev321
Publisher Logo

Web321 WordPress Maintenance

We’ve got you covered: