WordPress Support in Victoria, BC
Let us help Victoria, BC
We take care of websites. You take care of business.
We help businesses and organizations in Victoria BC manage their websites. Our specialty: WordPress webmaster service: support and maintenance for your website.
People visit websites to learn about your services, products, opening hours and location. They reach out to you through your contact forms, email and direct messages.
If your website isn’t working properly or is out of date, you’re in danger of losing significant opportunities, new leads and sales, so keeping your website in good working order is critical. You need a turnkey, low-stress way to keep your website going strong.
That’s what we do. We take care of websites.
Do you have a WordPress website but you need tech support? We can help.
Did your WordPress support stop answering phone calls and emails? We can help.
Did your techie move to Thailand and leave you in the lurch? We can help.
When hiring a company for ongoing WordPress technical support, it is important to look for a company that has the expertise and experience, fast response time, good support options, a focus on security, and affordable pricing. That’s us.
We offer great support, fast response time and we focus on what’s best for your business.
Our WordPress Support plan is a critical piece for success in digital marketing. Victoria BC businesses and organizations rely on our WordPress Support and Webmaster services.
Best of all, at $321 per month, our support package is a bargain!
Website Support Plan
Web321 Plan
The Best Website Support Plan
Features
Domain Registration, Hosting and Backups
- Domain name registration & renewals
- Managed hosting, and optimized
- Free SSL implementation – ensures secure transmission of data to your site
- Backup Services: Daily backups, stored securely offsite for 90 days
- Site uptime monitoring
- Emergency site recovery
Unlimited Content Updates & Tech Support
- Unlimited small (30-minute) tasks, including:
- Posting new site content (provided by you)
- Adding & changing images
- Simple image editing (e.g. crop, resize, compress)
- Adding & updating products
- Style tweaks & additions
- Site menu changes
- Creating new user roles & setting permissions
- Adding & deleting users
- Adding widgets
- Installing & configuring plugins
- Creating simple forms
Security Updates & Monitoring
- Weekly core, theme & plugin updates using “Visual Validator”
- Daily security scans
- Deep malware detection
- Rapid malware cleanup
- Powerful firewall protection
Weekly Website Reports
Premium Plugins & Design Resources
- Gravity Forms Elite form builder
- WP Fastest Cache Pro
- Advanced Custom Fields field customizer
- Toolset Types custom post type creator
- WP All Import & WP All Export data importer/exporter
- Duplicator Pro site duplicator
- Termageddon privacy policy and TOS generator
- Divi theme from Elegant Themes
- Divi.Express Divi template library
- Envato Elements stock asset library
Discounted Web Design - Get great deals on new features and functionality
The Web321 Cost
Monthly
$321CAD per month*
$240USD per month
Annual
$2999CAD per year (28% savings!)*
$2240USD per year
*GST applies
Web123 Plan
The Most Economical Monthly Maintenance Plan
Features
Hosting and Backups
- Managed hosting, and optimized for performance
- Free SSL implementation – ensures secure transmission of data to your site
- Backup Services: Daily backups, stored securely offsite for 90 days
- Site uptime monitoring
- Emergency site recovery
Security Updates & Monitoring
- Weekly core, theme & plugin updates using “Visual Validator”
- Daily security scans
- Deep malware detection
- Rapid malware cleanup
- Powerful firewall protection
Weekly Website Reports
Premium plugins
- Gravity Forms Elite form builder
- WP Fastest Cache Pro
- Advanced Custom Fields field customizer
- Toolset Types custom post type creator
- WP All Import & WP All Export data importer/exporter
- Duplicator Pro site duplicator
Discounted Web Design - Get great deals on new features and functionality
The Web123 Cost
Monthly
$123CAD per month*
$92USD per month
Annual
$1199CAD per year (23% savings!)*
$899USD per year
*GST applies
Domain Registration, Hosting and Backups
We’ll help you get your domain registration, hosting and site backups in place, as well as monitoring your site uptime and restoring it quickly if it goes down.
Domain name registration & renewals
Managed hosting, optimized for WordPress
Free SSL implementation – ensures secure transmission of data to your site
Daily backups, stored securely offsite for 90 days
Site uptime monitoring
Emergency site recovery
Unlimited Content Updates & Tech Support
Site problems? Need content updates? Our email support desk is here to help. Plus we help keep you compliant with dynamic Terms of Service and Privacy Policy pages.
Email tech support help desk
Unlimited small (30-minute) tasks, including:
- Posting new site content (provided by you)
- Adding & changing images
- Simple image editing (e.g. crop, resize, compress)
- Adding & updating products
- Style tweaks & additions
- Site menu changes
- Creating new user roles & setting permissions
- Adding & deleting users
- Adding widgets
- Installing & configuring plugins
- Creating simple forms
Privacy Policy & Terms of Service pages that automatically update when laws change
Security Updates & Monitoring
The web can be a dangerous place for an unprotected website. Keep hackers, scammers and spammers at bay with our suite of security measures.
Weekly core, theme & plugin updates
“Visual Validator” WordPress updates – if something changes unexpectedly on your site during the update, we can catch it and roll it back
Daily security scans
Deep malware detection
Rapid malware cleanup
Powerful firewall protection
Premium Plugins, Themes & Stock Assets
Our maintenance plan saves you money by giving you access to a host of premium site content at no extra cost, including stock images & video, site themes, and WordPress plugins for extended site functionality.
Gravity Forms Elite form builder
Smush Pro image optimizer
Termageddon privacy policy and TOS generator
Divi theme from Elegant Themes
Divi.Express Divi template library
Envato Elements stock asset library
Advanced Custom Fields field customizer
Toolset Types custom post type creator
WP All Import & WP All Export data importer/exporter
Duplicator Pro site duplicator
New premium content added regularly
Weekly Website Reports
Ever wonder what goes on behind the scenes of your website? We solve that mystery by sending you regular, informative updates on your website’s health and performance. See here for an example report.
Your weekly report shows you:
Core, theme & plugin updates
Site backups
Security & malware scans
Website uptime
Site speed & performance
Search engine optimization & traffic analytics
Keyword tracking
WooCommerce sales
A log of other tasks we performed for you
Search Engine Optimization & Performance Management
Launching your website without making it attractive to Google is like opening a new store in the middle of the woods – it may be amazing but how will anyone find it? That’s why all the sites in our care get the on-page SEO & performance optimization that Google’s algorithms love to reward.
Google Analytics setup & reporting
Google Page Speed setup & reporting
Google Search Console setup
Keyword tracking for up to 100 chosen keywords
Ongoing SEO & site speed optimization as needed, including:
- Admin panel SEO
- Adding provided SEO values to pages, posts, and taxonomies
- Installing & activating SEO plugins (e.g. Yoast)
- Adding tracking codes to a site
- Adding tracking codes to pages (e.g. WooCommerce)
Web321 WordPress Maintenance
We’ve got you covered: