How We Would Pitch A WordPress Support Plan

by | May 2, 2023 | Business

We have a solid plan for how to deliver WordPress support for clients who run a service based business.

Client Spec

In some cases, a website is one part of a larger marketing strategy, and may have been maintained for a time. For those who are looking to refocus their strategy Web321’s Wordpress tech support provides reliable, experienced help with website maintenance. We offer help keeping its website operational (software updates, malware scans, backups, uptime monitoring, etc.) and ongoing assistance with small content updates.

Proposed Solution

Web321 recommends our Website Maintenance Plan. The subscription includes the following maintenance & support services:

  • daily site backups, stored for 90 days
  • uptime monitoring & emergency site recovery
  • weekly core, theme & plugin updates
  • daily security scans & malware cleanup service
  • powerful firewall protection
  • access to our library of premium plugins, themes & stock assets
  • Google Analytics, Search Console and Page Speed setup & reporting
  • ongoing SEO & site speed optimization as needed
  • email tech support help desk
  • unlimited small (30-minute) tasks (e.g. content updates, add new posts, quicklink and dashboard updates, document uploads, image optimization, plugin installation, etc.)
  • discounted development rate for service requests outside the scope of our Website Maintenance Plan
  • weekly website status reports

The price for this plan is $321/month or $2,999/year (plus GST).

Upon signing up for the Website Maintenance Plan, Web321 will grant staff access to our service request system via email and web portal. We answer all non-emergency requests within one business day, providing an estimate for time to completion. If the request falls outside the scope of the Website Maintenance Plan, we will advise and provide a quote to complete the work.

Our client will also be provided with a priority phone number to text or call in case of an outage or other critical business failure of its website.

Do you need help with managing your WordPress Website?

Five Tips For AI In Content Creation

There’s a lot to consider about the practical aspects of creating content with AI but also the creative collaboration between human intelligence and artificial intelligence.

Understanding CSS Media Queries

CSS media queries are a powerful tool that allow you to apply different styles based on the characteristics of the device or viewport. They enable you to create responsive designs that adapt to different screen sizes, resolutions, and device types (desktop, tablet, mobile, etc.).

Spring into 2024: 30 Great Backlink Sources

Creating backlinks, which are links from one website to another, is a fundamental aspect of search engine optimization (SEO). They act as a "vote of confidence" from one site to another, indicating to search engines that the content is valuable, credible, and useful....

Getting More from Your CRM: Integrating GlueUp with WordPress

Customer relationship management (CRM) systems like GlueUp are invaluable for managing contacts, deals, and business relationships. However, the data in these systems often remains locked away, unseen by your wider customer base. Integrating your CRM with your...

Empowering Legal Advocacy Through Digital Solutions

In an era where digital presence is crucial, Web321 stands at the forefront of offering custom web solutions tailored for groups embarking on legal advocacy, particularly those initiating or involved in class-action lawsuits. Our expertise caters to the unique needs...

What’s the Deal With Quality Content?

What makes content high-quality? When it comes to content marketing, quality goes beyond surface metrics like word count or citations. True quality lies in how well content achieves its purpose and connects with readers. Does it align with marketing goals? Resonate...

Turning Off The AI Bar on Divi

Divi (the theme system from Elegant Themes) has added an AI tool. Some people don’t like it. With the most recent copy of Divi, the element can be switched off.

Performance Improvements That Can Speed Up Your Website

Let’s explore how to achieve some WordPress performance improvements to ensure your website is as swift while keeping any of the pizazz delivered by Javascript and CSS, keeping your audience captivated and Google happy. Let’s supercharge your WordPress website!

7 WordPress Maintenance Services in 2023

If you are tired of spending hours on mundane upkeep tasks or need expert help improving your WordPress website, a maintenance service can help you take the hassle out of running your site.

Kite Dish.com Acquired by Web321

We are proud to pick up the mantle of Kite Dish. Back in the day, they provided WordPress Maintenance. As they said it, back then: Our service provides you a peace of mind with a secure, regularly backed up, bug-free and proactively updated site so you can concentrate...