KB Category: Concepts

  • Local SEO

    Local SEO differs significantly from regular SEO, which typically targets a national audience. The key difference is in the search intent and geographical targeting. For instance, when someone types “best SEO company Vancouver BC” versus “top SEO companies,” the former query is focused on finding SEO services within a specific locality, whereas the latter is a broader, national search. More on SEO and our SEO consulting.

    For local businesses that provide services or sell products within a specific area, it’s essential to prioritize local SEO. This approach ensures that your business appears in search results when potential customers in your vicinity are looking for your services. Competing for local keywords is generally more manageable and effective than targeting highly competitive national keywords.

    For example, if you own a digital marketing agency in Vancouver, BC, you would focus on optimizing for keywords such as “SEO services Vancouver,” “digital marketing Vancouver,” or “Vancouver SEO experts.” These terms help your business appear in local search results, attracting customers who are specifically looking for services in Vancouver.

    Local SEO also involves optimizing your Google My Business profile, ensuring your business information is accurate and up-to-date, and encouraging customer reviews. These factors significantly influence your local search rankings.

    When someone searches for “SEO services” from Vancouver, the Search Engine Results Pages (SERPs) will likely show a mix of local businesses and high-ranking national companies. However, the local intent of the search means that Google will prioritize displaying local results, especially if the searcher is looking for nearby services. This local prioritization helps small businesses compete against larger, national companies by targeting the local audience more effectively.

    Let’s Talk About Local SEO

  • Backlinks

    A backlink is a hyperlink that connects one webpage on a site to a webpage on a different site. Essentially, it is a link that directs users back to your site from another site. Unlike internal links, which connect pages within the same website, backlinks originate from external sites.

    Conducting a backlink analysis, called a “backlink audit service”, of your competitors allows us to identify the sources of their backlinks, including directories they are listed in, forums they participate in, and blogs they engage with. This analysis is vital for understanding where your competitors’ traffic originates.

    By auditing your competitors’ backlinks, you can discover what strategies they are using that you might be missing. Additionally, this audit provides a list of potential backlink opportunities, helping you to enhance your site’s visibility and stay ahead of the competition.

  • Ghosting

    [et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_post_title meta=”off” featured_image=”off” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}”][/et_pb_post_title][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]Ghosting refers to a situation where a web designer suddenly stops responding to emails, phone calls, or any other forms of communication from a client or colleague. This can occur at any stage of a project, from initial inquiries and negotiations to mid-project developments or even post-completion follow-ups. Here’s a detailed breakdown of what ghosting might involve and its implications:

    Characteristics of Ghosting:

    1. Sudden Silence: The web designer abruptly ceases all communication without prior warning or explanation.
    2. No Response to Follow-ups: Despite repeated attempts by the client or colleague to reach out via emails, phone calls, messages, or social media, there is no response.
    3. Incomplete Projects: Projects may be left unfinished, leading to delays and additional costs as the client may need to find another designer to complete the work.
    4. Lack of Professionalism: Ghosting is generally viewed as highly unprofessional and can severely damage the reputation of the designer.

    Possible Reasons for Ghosting:

    1. Overwhelmed with Work: The designer might be taking on more projects than they can handle and ends up unable to manage all the commitments.
    2. Personal Issues: Personal emergencies or health problems can sometimes lead to unavailability, though this should ideally be communicated.
    3. Conflict Avoidance: The designer might be avoiding a difficult conversation regarding delays, scope changes, or other project issues.
    4. Lack of Interest: They may lose interest in the project or find it unprofitable, leading them to disengage without formal notice.
    5. Fraud. It’s sad to say, but some businesses collect as much money as possible and then take off. In one example, a hardware support consultant needed money to effect a move across the country. He collected advances and deposits from all of his clients, he withdrew the money and left. It happens.

    Implications for Clients:

    1. Project Delays: Unanticipated delays can disrupt timelines, especially if a significant part of the project remains unfinished.
    2. Financial Impact: Clients may incur additional costs to hire a new designer to complete the project or redo incomplete work.
    3. Loss of Trust: The trust between client and designer is eroded, which can affect future collaboration opportunities.

    How to Mitigate the Risk of Ghosting:

    1. Clear Contracts: Establish detailed contracts outlining communication expectations, project milestones, and consequences for non-communication.
    2. Regular Check-ins: Schedule regular check-ins or updates to monitor the project’s progress and maintain open lines of communication.
    3. Backup Plans: Have a contingency plan in case the primary designer becomes unavailable. This could involve secondary contacts or having another designer on standby.
    4. Professionalism: Choose designers with a proven track record of reliability and professionalism. Check references and reviews before committing to a project.

    Steps to Take if You Are Ghosted:

    1. Document Everything: Keep records of all communication attempts and project details.
    2. Reach Out Through Multiple Channels: Try to contact the designer through various means, including email, phone, social media, and professional networks.
    3. Set a Deadline: Give a final deadline for response, indicating potential next steps (e.g., contract termination, seeking legal advice).
    4. Seek Alternatives: Begin looking for another designer to take over the project, ensuring minimal disruption.
    5. Legal Action: In extreme cases, consider legal action if there is a breach of contract and significant financial loss.

    Understanding ghosting in this context highlights the importance of professional communication and clear contractual agreements in web design projects.[/et_pb_text][et_pb_button button_url=”https://web321.co/contact-wordpress-support/#contact” button_text=”Need Help?” button_alignment=”center” _builder_version=”4.25.1″ custom_button=”on” button_text_size=”15px” button_text_color=”#FFFFFF” button_bg_color=”#4e0b58″ button_border_width=”0px” button_border_color=”#ffffff” button_border_radius=”0px” button_letter_spacing=”1px” button_font=”|500||on|||||” button_use_icon=”off” custom_margin=”18px||||false|false” custom_padding=”12px|48px|12px|48px|true|true” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”#87176b” button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#C3C3C3″ button_letter_spacing__hover_enabled=”off|desktop” button_letter_spacing__hover=”1px”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section]

  • Call To Action

    [et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_post_title _builder_version=”4.23.1″ _module_preset=”default” meta=”off” featured_image=”off” hover_enabled=”0″ sticky_enabled=”0″][/et_pb_post_title][et_pb_text _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]A “CTA” is a “Call to Action.” A prompt in the display for a user to take action– click on a link, fill in a form, etc..[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]
  • Webmaster

    A webmaster oversees the maintenance of WordPress websites. It’s a continually evolving landscape and that requires perpetual upskilling and staying on top of the technologies involved in being a webmaster. A WordPress webmaster diligently works with WordPress websites to ensure their constant updating and seamless functioning. Webmasters shoulder the responsibility of researching innovative WordPress page designs, integrating those concepts, testing the WordPress sites they manage, and executing any required adjustments for the sake of security, performance and audience retention. WordPress webmasters may also be in charge of managing databases, constructing WordPress websites, and coding the site to ensure proper operation.

  • SSH Access via CPanel

    To use CPanel SSH Access to get credentials for Putty and login, you can follow these steps:

      1. Log in to your CPanel account.
      2. Scroll down to the “Security” section and click on “SSH Access”.
      3. Under the “SSH Access” section, click on the “Manage SSH Keys” button.
      4. If you have not generated an SSH key yet, click on the “Generate a New Key” button and follow the prompts to generate a new key. Otherwise, select the key you want to use.
      5. Click on the “View/Download” link next to the key you want to use.
      6. This will open a new window containing your public and private key. Copy the contents of the public key to your clipboard.
      7. Open Putty and enter your server’s hostname or IP address in the “Host Name (or IP address)” field.
      8. Under “Connection”, click on “SSH” and then “Auth”.
      9. Click on “Browse” and navigate to the private key file you downloaded from CPanel. Select the file and click “Open”.
      10. Open Putty and enter the server’s IP address or hostname in the “Host Name (or IP address)” field.
      11. Set the port to 22, which is the default SSH port.
      12. Under “Connection” in the left-hand menu, select “SSH”.
      13. Under “Connection” in the left-hand menu, select “Data”.
      14. In the “Auto-login username” field, enter your CPanel username.
      15. Under “Terminal” in the left-hand menu, select “Keyboard”.
      16. In the “Function keys and keypad” section, select “Linux”.
      17. Click on “Open” to connect to your server.

    That’s it! You should now be able to log in to your server using Putty with your SSH key. These settings should allow you to log in to your CPanel based SSH using Putty. Note that if you encounter any issues, you may need to check with your hosting provider for any specific configuration requirements.

  • Bounce Rate

    [et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on” da_disable_devices=”off|off|off”][et_pb_row admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_post_title _builder_version=”4.19.4″ _module_preset=”default” meta=”off” featured_image=”off” hover_enabled=”0″ sticky_enabled=”0″][/et_pb_post_title][et_pb_text _builder_version=”4.19.4″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]

    Bounce rate is the measure of how many website visitors come to a website, stay for a short time and then hit the back button or “bounce” back to where they came from. Search engines see the visitors return to the search engine and consider the visit to be of low value. If the visit didn’t give the vistior what they were looking for, the website is considered to be less useful. In response, search engines may move low value websites down the ranking in favour of sites with better bounce rates.

    The bounce rate for B2B companies, as reported by Databox, is 0.78%. This is relatively low, and could be considered acceptable for a B2B company. Bounce rates can vary depending on a number of factors, such as the industry, the quality of the website, and the target audience. In fact, being very informative could provide a visitor with everything they need before hitting the back button.

    Similar to website bounce rate is the concept of email bounce rate. A bounce rate refers to the percentage of emails that are returned to the sender as undeliverable. A high email bounce rate can be a sign of problems with the email list or the email itself, and can impact the effectiveness of an email marketing campaign. An acceptable email bounce rate will depend on the specific goals and circumstances of the campaign, but as a general rule, a bounce rate of less than 5% is considered good. If the bounce rate is higher than this, it may be necessary to review and clean up the email list or optimize the email content to improve deliverability. If an email list has a high bounce rate, the campaign service (eg. Mailchimp) may consider the email list to be too problematic.

    [/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]
  • Technical SEO

    [et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_post_title meta=”off” featured_image=”off” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][/et_pb_post_title][et_pb_text _builder_version=”4.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]

    Technical Search Engine Optimization (SEO) is about getting the technical parts of SEO right. Technical SEO is often called, “On page SEO” — it amounts to everything that a website owner can directly affect or control by altering the HTML, altering the content and/or altering the server performance. More on SEO and our SEO consulting.

    • Website Code Architecture – is it too bloated for the job it’s doing? Ensuring a logical, crawlable site structure that helps search engines understand and index content efficiently.
    • Website Navigation Structure – does it link to what people want to find?
    • Security: Implementing HTTPS and other security measures to protect user data and build trust.
    • Duplicate Content – Don’t repeat yourself. Seriously, don’t repeat yourself.
    • Load Speeds – A big delay will cost you visitors and business.
    • Pagination – If a page is too large, consider pagination to break it up.
    • Canonicalization – Content Management Systems sometime provide many routes to one page– canonicalization cleans that up.
    • Internal Link Structure – make sure the linking makes sense in terms of names and organization.
    • Calls to Action – A CTA will drive customers to commit an action that may lead to business. You need that to deliver something of value to your audience.
    • Images & Optimization – Use optimization steps to make the website as speedy as possible.
    • Web Analytics & Webmaster Tools – Use reporting tools to know how the site is doing and what’s getting attention.
    • Schema – Make content machine readable for the sake of search engines.
    • Sitemap(s) – An XML Sitemap can deliver the site links to search engines.
    • Robots.txt file – The robots.txt file sets the rules that search engines should follow.
    • Use of Flash – Flash left the party years ago. If you have it, get it removed or replaced.
    • JavaScript SEO: Ensuring proper rendering and indexing of JavaScript-heavy websites.

    On-page SEO contrasts with “off-page SEO” which are all the things that happen out there on the Internet to affect search engine position. For example, no matter how well formatted a web page may be, there’s no way to make Google index the page or highlight it favourably.

    Making search engines love your content is easier said than done. It takes quite a bit of behind-the-scenes tweaking and testing, regardless of whether you’re a novice or a seasoned SEO writer. If you’re baffled about how to approach crafting quality content for search engines, don’t despair! We pride ourselves on having a good technical SEO game. We can get your house in order.

    [/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]
  • Mobile Optimization

    [et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on” da_disable_devices=”off|off|off”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_post_title _builder_version=”4.19.4″ _module_preset=”default” meta=”off” featured_image=”off” hover_enabled=”0″ sticky_enabled=”0″][/et_pb_post_title][et_pb_text _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]

    Mobile optimization matters for your business website. It significantly impacts on the user experience of visitors accessing your website on a mobile device vs. the desktop version. It can be difficult for users to navigate, read content, and complete tasks on a small screen. They will back out and try another website. That’s called “bounce rate.” A high bounce rate (the percentage of visitors who leave your website after only viewing one page) and decreased conversions (the number of visitors who take a desired action, such as making a purchase). Google watches for bounce rates and considers site with high bounce rates to be uninformative or not that useful to the end user. In response, they may bury the position of a website that performs poorly in mobile.

    Reasons why mobile optimization is important for businesses:

    1. Increased mobile usage: More eople are accessing the internet on their smartphones, and this trend is expected to continue. In fact, it is estimated that by 2025, 75% of internet users will access the internet exclusively via mobile devices.
    2. Better user experience: A mobile-optimized website provides a better user experience for visitors accessing your website on a mobile device. This includes faster load times, easy navigation, and content that is easy to read on a small screen.
    3. Improved search engine rankings: Google takes into account the mobile-friendliness of a website when ranking search results. This means that a mobile-optimized website is more likely to rank higher in search results, which can lead to more traffic and more potential customers.
    4. Increased conversions: A mobile-optimized website can lead to increased conversions because it provides a better user experience, which can make it easier for customers to complete tasks such as making a purchase.

    Mobile optimization is important for your business website because it can improve the user experience, increase traffic, and drive conversions. With the increasing use of mobile devices to access the internet, it is essential for businesses to ensure that their website is optimized for mobile.

    [/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]
  • Uptime Monitoring

    [et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on” da_disable_devices=”off|off|off”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_post_title meta=”off” featured_image=”off” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][/et_pb_post_title][et_pb_text _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]
    A website monitoring service will keep an eye on your website 24/7, letting you know as soon as something goes wrong. This means you can take action quickly to fix the problem and avoid any negative impact on your business.
    It‘s an emergency if your website goes down. Knowing within minutes if this happens is crucial to ensuring the best experience for your website‘s visitors and for you, the website owner to access your content. Using a monitor, your website 24/7 and we can react quickly to rectify the problem.
    [/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]

We’ll take good care of your website.

Copyright © 2025 – Web321 | All Right Reserved